Starting therapy with a new person can be, well, daunting to say the least.

Do you have a few (or a ton of) questions before getting started?

That’s great because I have answers!

THERAPY BASICS:

  • Curious if we’re a good match? I offer a complimentary 15-minute phone consultation. It's an opportunity for you to share what you’re struggling with, and the goals you’d like to achieve through therapy. It’s also a chance for you to get a sense of who I am as a therapist, and how I work with clients. Feel free to ask any questions! We’ll also go over fees, what to expect in sessions, how to receive and sign paperwork, and my virtual platform. This consultation helps you gauge your comfort level with me and determine whether my style and methods resonate with you.

    I look forward to speaking with you!

  • My practice is completely virtual, and I see clients in California, Florida, South Carolina, and Virginia. Most clients find online therapy just as helpful. I offer EMDR and IFS therapy online too. Sessions are conducted through a HIPAA-compliant telehealth service, and I'll provide the link once you're set up.

  • At this time, I do not offer weekend appointments. I do offer evening hours on Mondays and Tuesdays.

  • Typically, we start with weekly sessions to make solid progress towards your goals. Occasionally, clients opt for bi-weekly sessions for financial reasons. Progress can still be achieved with bi-weekly sessions, it may take more time to gain traction. For those needing extra support, I also offer twice-weekly sessions. During our initial consultation, we'll determine the frequency that best suits your needs. Flexibility is key; we can always adjust as we go along. Former clients are welcome to reach out as needed.

  • Absolutely. Trauma work can be very challenging. If you're working through a particularly tough issue and feel highly dysregulated, you can reach out to me for a free 10-minute phone call for support. If the call goes significantly beyond 10 minutes, it will be considered a session and billed accordingly. This helps me maintain my self-care so I can continue offering this service. Remember, texting is the best way to reach me, and I'll respond within 24 hours.

RATES, INSURANCE & POLICIES:

  • My fees range from $200-250 per 50-minute session depending on the specific service provided. I also have a number of spots available in my caseload for clients who request a sliding-scale rate, based on financial need and whether spots are available.

  • I use an online scheduling and billing platform for convenience. I'll send you the paperwork to sign digitally, and you can easily upload your credit, debit, or HSA card. Currently, I don't accept cash or Venmo. Using this platform is the simplest and most hassle-free method for both me and my clients.

  • No, I do not take insurance at this time. I’m considered an out of network provider. However, I do provider a “superbill.” It’s super because you can get some money back when you submit it to your insurance company! Here’s some more informationabout why many therapists, including me, choose to be out of network providers.

    If you have any questions about your out-of-network benefits, I recommend contacting your insurance carrier before scheduling. When you talk to your insurance company, I recommend asking these key questions:

    • Does your plan cover out-of-network providers?

    • How many sessions are approved?

    • What is the reimbursement rate?

    • Do you need to meet your deductible first?

    • Where do you send provider bills for reimbursement?

    • Is prior authorization from your primary doctor required?

    This will help you understand your benefits better.

  • I have a 24-hour cancellation policy. Please notify me at least 24 hours in advance to avoid a late cancellation fee, which is the full session fee. I understand that unexpected events can arise. Fortunately, with online sessions, I can be more flexible. If you need to reschedule within the same week and I have availability, we can avoid the late fee (unfortunately, this cannot apply to Friday appointments). However, if the rescheduled session is also canceled for any reason, the full late fee will be charged. Additionally, I offer one free cancellation every six months to help alleviate financial pressure from last-minute issues. This applies from the day you begin therapy and I’m happy that it gives me a chance to help my Friday clients. If you need to cancel a session, please reach out via text. This is the quickest way for me to see your request. Just be sure to wait for my confirmation before assuming the session is canceled. I promise to text back as soon as possible.

  • Let’s chat about it.  I’ve worked with lawyers before, so I’m familiar with the process.  Confidentiality is key- if you attorney needs paperwork, we’ll need to sign a Release of Information form for the attorney and their team.  If you’re involved in a lawsuit, I might be subpoenaed for noted or records by the opposing attorney or by the court. When this happens more release of information forms will need to be signed, but don’t worry, we’ll go over everything before we move forward.  I do charge my hourly rate for any time spent on paperwork or legal requests.  Rest assured, I won’t confirm you’re my client unless you’ve signed a release.  Your privacy is always my priority and we’ll discuss all the details together!

  • No. I’m not accepting Medicare at the moment, which means I can see you for cash pay, but I can’t provide a superbill for reimbursement. Medicare has strict rules about how therapists can accept payment. If I hadn’t opted out, I wouldn’t be allowed to take cash payments from Medicare clients, even if we agreed to it. If you’ve got any questions, let’s discuss! 

GOOD FAITH ESTIMATE:

What is a Good Faith Estimate (GFE)?

As part of the No Surprise Act beginning on January, 2022, psychotherapists and other health care providers are now required by law to give uninsured or self-pay patients a Good Faith Estimate stating the expected costs for services they offer for treatment. It helps manage expectations and ensures transparency in billing.

If you’re a fan of jargon (or semantics, take your pick!), here’s a more formal explanation of the GFE:

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Do you have a question that’s not listed here? Or maybe you’re ready to start on our work together?

Awesome! Either way, I can help.